AT&T Wireless Status · Live
AT&T Wireless Outage — Is AT&T Cell Service Down?
Track AT&T wireless and cell service outages across the US. Real-time reports from AT&T mobile customers — see if it’s a tower outage or just your phone.
AT&T wireless serves over 220 million customers across the US on its 4G LTE and 5G network. When cell service goes down it can affect calls, texts, and mobile data. Use the map above to see if reports are clustering near your location — a cluster of pins almost always means a tower or node outage rather than a device issue.
AT&T Cell Service Not Working? Try These Steps
Follow these steps before calling AT&T
1
Toggle Airplane Mode
Turn Airplane Mode on for 30 seconds then off again. This forces your phone to re-register with the nearest AT&T tower — fixes most temporary connection drops.
2
Restart your phone completely
A full power-off restart clears the radio stack and forces a fresh tower connection. Leave it off for 30 seconds before restarting.
3
Check the map above
Multiple reports near your location confirm a tower or regional outage. If no reports appear near you the issue is likely your device or SIM.
4
Check AT&T network status
Visit att.com/outages from another connection (WiFi or another carrier) to check official AT&T network status for your area.
5
Check your SIM card
If you have no signal at all and nearby customers are fine try reseating your SIM card. A loose or damaged SIM causes complete loss of service.
6
Call AT&T Wireless support
800-331-0500 — have your account number and device model ready.
Frequently Asked Questions
What causes AT&T wireless outages?+
AT&T wireless outages are caused by cell tower equipment failures, power outages at tower sites, fiber backhaul cuts connecting towers to the network, severe weather damaging tower infrastructure, and high traffic congestion during major events.
Is there a difference between AT&T wireless and AT&T Home Internet being down?+
Yes — they are completely separate networks. AT&T Fiber and DSL run over a wired infrastructure. AT&T wireless runs over its cellular tower network. One can be down while the other works normally.
Does AT&T have 5G outages?+
5G outages occur on AT&T’s network but are typically isolated to specific areas with 5G infrastructure. If your 5G drops, your phone usually falls back to 4G LTE automatically — a complete loss of all signal indicates a larger tower issue.
How do I report an AT&T cell tower outage to AT&T?+
Call 800-331-0500 or use the myAT&T app. When reporting specify that you have no signal (not just slow speeds) and mention your location. AT&T uses customer reports to prioritize tower repair dispatch.
attoutage.org is an independent outage tracking service not affiliated with AT&T Inc. AT&T® is a registered trademark of AT&T Intellectual Property. Report an outage →
Live AT&T Wireless Outage Map
Reports from last 4 hours · updates every 60 seconds
Click any pin to see outage details
Recent AT&T Wireless Reports
Latest submissions from customers nationwide
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