Community Tracker · Reports appear instantly
Report an AT&T Outage
Submit your AT&T outage report in 15 seconds. It appears on the live map immediately and helps other customers in your area confirm the outage.
⚡ Submit Your AT&T Outage Report
Takes 15 seconds · appears on the map instantly · no account needed
Report Submitted — Thank You!
Your AT&T outage report is now live on the map. Other customers in your area can see it. The map below has been updated with your report.
Internet
AT&T Fiber
Wireless
DSL
U-verse
Home Phone
TV
Other
No Internet
Slow Speeds
No Cell Signal
Intermittent
Phone Down
TV Issues
Other
Your ZIP code is used to place your report on the map. No account or personal information required.
📞 Also Report to AT&T Directly
attoutage.org is independent. Contact AT&T to ensure their technicians are aware of your outage.
Frequently Asked Questions
How do I report an AT&T outage?+
Use the form above. Enter your ZIP code, select your service type and issue, then hit Submit. Your report appears on the live map instantly and helps other AT&T customers in your area confirm the outage.
Does my report go to AT&T directly?+
No. attoutage.org is an independent community tracker. Your report appears on our live map and helps other customers see if there is a wider outage. To report directly to AT&T, call 800-288-2020 or use the myAT&T app.
How quickly does my report appear on the map?+
Instantly. As soon as you submit your report it is added to the live map and your ZIP code outage count updates within seconds. No moderation delay.
Can I submit multiple reports?+
Our system allows one report per location per 10 minutes to prevent spam and keep the data accurate. If your outage continues, your existing report already counts toward your area status.
What should I include in my report?+
Your ZIP code is the most important field. Selecting the correct service type (internet, fiber, wireless, DSL) helps other users. The description field is optional but useful for noting things like when the outage started or what your gateway lights show.
attoutage.org is an independent outage tracking service and is not affiliated with, endorsed by, or sponsored by AT&T Inc. AT&T® is a registered trademark of AT&T Intellectual Property. Report data is submitted by users and is not verified by AT&T. For official AT&T support visit att.com/support.
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Live AT&T Outage Map
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💡 While You Wait
1
Restart your AT&T gateway
Unplug your BGW320 or BGW210 gateway from power, wait 60 seconds, plug back in. This resolves equipment-side issues that look like outages.
2
Check your gateway lights
Solid green = connected. Flashing red = line issue AT&T needs to fix. Amber = connection attempt in progress. If your ONT box shows red, it is a fiber line issue.
3
Use your cell as a hotspot
If your AT&T wireless service is working, enable your phone’s mobile hotspot to keep devices online while waiting for the internet outage to resolve.
4
Request an outage credit
If your AT&T service is down for more than 24 hours, you may be eligible for a bill credit. Call 800-288-2020 after service is restored to request one.